You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
This page outlines the details of our returns policy rules and exceptions:* Items that are Not Returnable
* Gift Returns and Refunds
* Partial Refunds
* Orders Returned After 30 Days
* Exchanges Items Purchased from other Sellers
* In-Store Returns
Be sure to visit our Product Specific Policies page for more information on returns for the various product lines (such as toys, electronics, magazines, etc.) (Learn more)
Orders Returned After 30 Days
Orders that were delivered more than 30 days ago will not appear in the list of orders eligible for return in our online Returns Center. Such an order will receive only a partial refund if you do choose to return it. If you still wish to return it, follow our instructions on the Packing & Sending Your Return page (be sure to include the packing slip in the box), and ship the order to:
- RETURNS CENTER - AMAZON.COM
- 172 Trade Street
- Lexington,KY 40511 USA